Frequently Asked Questions

Start with our FAQ! It covers common topics like orders, shipping, returns, and more. Your answer could be ready and waiting.
If you have any further questions you can contact us via Email: info@nuveea.com or via our Phone Number: +447520640845 or check our Contact Form.

Do you charge shipping fees?

No. We provide free shipping on all orders within the United Kingdom.

How long does delivery take?

For detailed delivery timelines and processing information, please see our Shipping Policy.

Can I return my order if I’m not satisfied?

Yes. Items can be returned within 30 days from the delivery date. For full details, including return conditions, please refer to our Return and Refund Policy.

What if my order hasn’t arrived yet?

Sometimes delays can occur due to peak seasons or other factors. If your order hasn’t arrived within the estimated delivery window, please allow an additional 3 days (Monday to Friday). If it still hasn’t arrived after that time, contact us at info@nuveea.com so we can investigate the issue.

What payment methods do you accept?

For a complete overview of available payment options, please visit our Payment Methods page.